aero88 Privacy Policy
This page describes what we collect when you use aero88 and how we keep that data protected. We at aero88 process personal information—your email, phone number, identity documents, payment details, and transaction history—to deliver our service, verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with applicable regulations.
We take your privacy seriously. We encrypt data in transit and at rest, limit access to authorized staff, and do not sell your information to third parties. This policy explains our practices in plain language. If you have questions, contact our support team.
By accessing aero88, you agree to this privacy policy. If you do not accept our practices, you should not use our service.
What Data We Collect on aero88
We at aero88 collect information in three ways: directly from you, automatically from your device, and from third-party processors.
Information You Provide to aero88
When you create an account, we collect your email address, phone number, full name, and date of birth. Before you withdraw funds for the first time, we require identity verification (KYC)—you provide a government-issued ID (passport, national ID card, or driver's licence) and a selfie holding that ID. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations.
When you deposit or withdraw, we collect your payment details—bank account number or e-wallet ID. We do not store full credit card numbers or bank credentials on our servers. Instead, we tokenize payment information so we can process transactions without exposing sensitive data.
We also collect information you provide voluntarily—support tickets, account settings, preferences for notifications, and any communication with our support team. If you enable two-factor authentication (2FA), we use your phone number to send verification codes.
Information We Collect Automatically from Your Phone or Browser
When you access aero88 on your Android phone (via APK) or iOS device (via Safari), we collect your IP address, device model, operating system version, and browser type. We use this information to detect fraud, prevent unauthorized access, and optimize our mobile experience for different devices.
We collect transaction data automatically—every deposit, withdrawal, game outcome, and settlement is recorded with timestamps and amounts. This transaction history helps you track your account activity and assists us in resolving disputes.
We use cookies and similar tracking technologies on our web platform. These allow us to remember your login session, store preferences, and measure how you use aero88. You can disable cookies in your browser settings, but some features may not function properly without them.
Information from Third-Party Payment Processors
We at aero88 work with payment processors to handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. These processors may share limited information with us—deposit confirmation, withdrawal status, and your name as it appears on your bank account. We do not receive passwords or full bank account details from these processors.
We also use third-party identity verification services to confirm your KYC documents. These services process your ID and selfie but retain them only long enough to verify your identity. We do not allow these services to use your data for marketing or other purposes.
How We Use Your Data and Your Rights on aero88
Our Use of Your Information
We at aero88 use your personal information for these purposes: to verify your identity and process KYC, to process deposits and withdrawals, to settle game outcomes and calculate payouts, to detect and prevent fraud, to comply with anti-money-laundering and tax regulations, and to communicate with you about your account and our service.
We use transaction history to resolve disputes—if you contest a game outcome or a withdrawal, we review your transaction record to determine whether we settled correctly. We also analyze anonymous, aggregated data (never linked to individuals) to understand user behavior and improve our platform.
We do not use your data for marketing emails or SMS unless you explicitly opt in. If you receive promotional communications from aero88 and wish to stop, reply "unsubscribe" or adjust your notification settings in your account.
Your Rights Regarding Data on aero88
You have the right to access your personal data. Log into your account and download your transaction history, account details, and KYC documents anytime. You may also request a copy of all data we hold about you by contacting our support team.
You have the right to correct inaccurate information. If your name, email, or phone number is wrong, update it in your account settings or contact us for assistance.
You have the right to delete your account and associated data. Close your account in your settings or request deletion through our support team. Account deletion is permanent and cannot be reversed. We will delete most of your data within 30 days, but we may retain transaction records for seven years to comply with tax and anti-money-laundering regulations.
We at aero88 believe your data belongs to you. We hold it in trust and allow you to access, correct, or delete it at any time.
Data Retention and Storage Location
We at aero88 retain your account data as long as your account is active. After you close your account, we keep transaction records for seven years to satisfy tax and regulatory requirements. Personal information (name, email, phone) is deleted within 30 days of account closure, unless legal obligations require us to retain it.
Our servers may sit outside your jurisdiction. Your data may be processed in countries with different privacy laws than your own. By using aero88, you consent to this international data transfer. We require all international processors to meet standard security practices equivalent to local requirements.
Data Security Measures on aero88
We protect your data through industry-standard encryption (HTTPS for all web traffic, TLS 1.2 or higher for all connections). We use encrypted databases for storage. Access to your personal information is restricted to aero88 staff who need it to perform their job. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
If a security breach occurs, we will notify you within 30 days and take steps to mitigate damage. We maintain cyber insurance and backup systems to recover data if our primary servers fail.
Third-Party Sharing and Jurisdiction Notice
We at aero88 do not sell or share your personal information with third parties for marketing purposes. We share information only with: payment processors (to process deposits and withdrawals), identity verification services (to complete KYC), law enforcement or regulators (if legally required), and service providers who help us operate aero88 (hosting providers, support software, analytics platforms).
Our service is jurisdiction-restricted. We operate only where permitted by local law. If we believe you are accessing aero88 from a prohibited jurisdiction, we may suspend or close your account. We comply with local privacy regulations—if you are in a jurisdiction with specific privacy rights (such as GDPR-equivalent protections), we honor those rights within our operations.
Contact Us About Privacy
If you have questions about our privacy practices, wish to access your data, or want to request deletion, contact our support team. We respond to privacy requests within 10 business days. You can also reach us through our FAQ page or by visiting our about us section for contact details.
We at aero88 remain committed to transparent data handling. Every user deserves to know what information we collect, how we use it, and what rights you have. This privacy policy reflects that commitment and is subject to change as our practices evolve—we will notify you of material changes via email.